Privacy Policy

Privacy Policy

Introduction

Welcome to https://port-a-potty-rental.ecojohns.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring your privacy is respected at all times. This Privacy Policy outlines how Port A Potty Rental (referred to as “we,” “us,” or “the Company”) handles the personal information of visitors and users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://port-a-potty-rental.ecojohns.com.
  2. All interactive features, such as user accounts, chat functions, and surveys.
  3. Mobile applications developed by us for various platforms.
  4. Services and products offered through our online platform.

Please note that this policy does not extend to external links or third-party services accessed through our website. These entities have their own privacy practices, governed by their respective privacy policies.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Creating and managing an account on our platform.
  2. Browsing, searching, or purchasing products/services on our websites.
  3. Subscribing to our newsletters, email updates, or other communications.
  4. Providing feedback or participating in surveys.
  5. Using our mobile applications or interacting with location-based services.

Personal Data Collection

We collect various types of personal data (often referred to as “Personal Information” or “PI”) to enhance your user experience and facilitate our operations:

  1. Account Information: This includes usernames, passwords, and account settings preferences.
  2. Payment Details: We securely process payment information for transactions, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Data: We may collect financial records to verify payments and manage accounting processes.
  4. Purchase History: Records of your purchases, order details, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for analytics and location services (with user consent).
  6. Location Data: When you opt-in, we may gather data about your physical location to provide personalized services or location-based content.
  7. Feedback and Reviews: Your comments, ratings, and reviews help us improve our services.
  8. Social Media Details: If you choose to connect our platform with your social media accounts, we may access your public profile information.
  9. Product Preferences: Data about products you view, search for, or purchase helps us tailor recommendations.

We obtain this data through direct user input, automated systems (like cookies), and third-party sources who share PI under strict privacy agreements.

Cookies

We use cookies to enhance your experience on our websites:

  1. Strictly Necessary Cookies: These ensure basic functions and navigation on our sites.
  2. Preference Cookies: Used to remember user preferences, such as language settings.
  3. Analytics Cookies: Help us analyze site performance and user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The duration we retain personal data depends on the purpose for its collection:

  1. We keep account information as long as your account remains active or until you request its deletion.
  2. Payment and financial data are stored securely for billing, accounting, and fraud prevention purposes, in compliance with relevant regulations (e.g., PCI DSS).
  3. Purchase history may be retained for a period beyond the transaction to support customer service and dispute resolution.
  4. Other types of PI will be kept only as long as necessary for the fulfillment of legal obligations or our legitimate business interests, after which it will be securely deleted or anonymized.

Security Measures

We implement robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third parties to process payments and other sensitive operations, ensuring they adhere to strict privacy standards.
  3. Access Controls: Only authorized personnel have access to PI, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. Our services are designed for a general audience, and we comply with applicable laws regarding child privacy, such as COPPA (Children’s Online Privacy Protection Act) in the US.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  1. Access: You can request access to the PI we hold about you.
  2. Rectification: Correct any inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your PI under specific conditions.
  5. Portability: Receive your PI in a structured, commonly used format.
  6. Objection: Object to or opt-out of processing activities, except where we have compelling legitimate grounds.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights, please contact our Data Privacy Team at [email protected] or through postal mail at:

Port A Potty Rental Data Privacy Team
[Address]
[City, State/Province, Zip Code]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, feedback, unsubscribe requests, or data access/correction queries, please contact us:

Email: [email protected]

Mail: Port A Potty Rental Data Privacy Team, [Address], [City, State/Province, Zip Code]